top of page
Shop Policies
Return & Exchange Policy

 

Please do not send items back to us without contacting us within 5 days of delivery.

 

Crystals by Jeanie offers a 100% money back satisfaction guarantee for our crystals and gems. You can return any order within our return window for a full refund or exchange. All refunds are subject to a 25% restocking fee.

​

Read More

Payment Options

 

We accept major debit/credit cards, Apple Pay, PayPal, AfterPay, Affirm, and other popular payment methods.​

​

Read More

Gift Cards

 

We offer gift cards!

Visit our link below to purchase a gift card.

​

Purchase Now

Refund Policy

 

We offer a 100% money back satisfaction guarantee for our crystals and gems.

​

Read More

Shipping & Processing

 

We are Shipping in the USA, Canada, Australia, United Kingdom and ship via USPS and Flat Rate Priority Mail.

​

We ship from Pennsylvania, USA.

​

Read More

Order Issues

 

If there is a problem with your order such as damaged items, missing items, incorrect items etc., please contact us and we will fix the issue as quickly as possible and to the best of our ability.

​

Read More

Still have questions? Get in touch and we’ll be happy to help.

bottom of page